Privacy Policy

At Little Lima Beans, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how (the "site" or "we") collect, use, share, and protect your data/personal information when you visit or make a purchase from our website (https://littlelimabeans.com/) or interact with our services. By using our site, you consent to the practices described in this policy.

Contact

After reviewing this policy, if you have questions, or concerns about our privacy policy/practices, or would like to make a complaint, don't hesitate to get in touch with us via:

Email: littlelimabeansclothing@gmail.com

Mail: Little Lima Beans, 318 Avenue I, #856, Redondo Beach CA 90277, United States

Phone: 310 940-9708

Data Security

We use encryption and other security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. Information you provided when signing up for our newsletter or contacting us. 
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify, PayPal, Shop Pay, Google Pay, Meta Pay, Instagram, Facebook, USPS, UPS.
    • Personal Information collected: name, phone number, billing address, shipping address, payment information (including credit card numbers), email address, phone number, and other payment details.

Customer Support Information

When you interact with our customer support team, whether through our chatbot or a live agent, we may collect certain personal information to assist you better. Below is a summary of the information collected and its business purposes:

  • Customer support information collected
    • Personal Information You Provide Directly: Contact Details: Name, email address, phone number, and order number. 
    • Purpose: To verify your identity, locate your account or order details, and communicate with you about your inquiry.
    • Support Inquiry Details: The information you provide about the issue (e.g., product questions, order status, or troubleshooting details).

    • Purpose: To resolve your issue efficiently and provide accurate responses.
    • Payment or Transaction Details (If Applicable): Payment method (e.g., credit card type but not full card numbers) or details about a specific transaction.
    • Purpose: To resolve disputes or questions about payments, refunds, or cancellations.
  • Automatically Collected Information During Interactions:
    • Chatbot/Website Interactions: IP address, browser type, and device information.

    • Purpose: To provide a seamless experience and troubleshoot technical issues.

    • Chat Transcripts and Interaction Logs: Details of the conversation (both chatbot and human-assisted).

    • Purpose: To improve customer service quality, train customer service agents, and enhance chatbot accuracy.
  • Information Provided for Escalation to Human Agents:
    • Details of unresolved issues and specific requirements for additional support.
    • Purpose: To ensure continuity of service and personalized solutions.

  • Business Purposes for Collecting This Information
    • Customer Verification: To confirm your identity and prevent unauthorized access to your account.
    • Issue Resolution: To address inquiries about products, services, orders, or technical issues.
    • Service Quality Improvement: To review transcripts and analyze interactions for training purposes.
    • Fraud Prevention: To identify and prevent fraudulent activities.
    • Compliance with Legal Obligations: To maintain records as required by law.
  • Disclosure for a business purpose: 
    • Purpose: To verify your identity, locate your account or order details, and communicate with you about your inquiry.
    • Personal Information collected: 
    • Contact Details: Name, email address, phone number, and order number.
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We do not sell your personal information. However, we may share your data with third parties to operate our business.  We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
    • Service Providers: Companies that help us process payments, deliver orders, and provide website hosting.

    • Advertising Platforms: Such as Google Ads, and Google Signals, to enable personalized ads, cross-device analysis, and Enhanced Conversions. Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales," "sharing," or "targeted advertising" under certain U.S. state privacy laws.

    • Legal Compliance: To comply with legal obligations or protect our rights.

  • Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions provided below under the title "Your Privacy Choices".

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

 

  • Advertising Platforms and tools:

    • Such as Google Ads, in order to enable personalized ads, and Enhanced Conversions, and analyze user behavior across devices. Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales," "sharing," or "targeted advertising" under certain U.S. state privacy laws.

    • Such as Google Signals, to collect data about your interactions with our website. This data includes aggregated and anonymized information, such as your interactions with ads and site behavior across devices, to help us deliver more relevant advertising and enhance your user experience providing a seamless and consistent browsing experience. 

 

  •  We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). We may share aggregated and anonymized data collected through Google Signals with Google and its advertising partners to support personalized advertising campaigns. These activities adhere to Google's privacy policies.

    • You can opt out of personalized advertising by adjusting your ad settings through Google's Ads Settings or enabling the Global Privacy Control (GPC) signal in your browser. Additionally, you can manage your preferences using the 'Do Not Sell or Share My Personal Information' link on our website
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
  • Provide personalized product recommendations and marketing content.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, providing personalized product recommendations and marketing content, complying with legal obligations and preventing fraud, improving our website, products, and services, and keeping you up to date on new products, services, and offers.

 

    Selling Personal Information

    Your rights under the California Consumer Privacy Act

    CCPA

    If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased (subject to certain exceptions). If you would like to exercise these rights, please contact us at support@littlelimabeans.com or the contact information above. 

    If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

    The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection to create advertising and other communications considered "sharing". Learn more about CCPA and your privacy rights.


    Your Privacy Choices

    How to opt-out:

    By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy. 

    Do not sell my personal information

     

    Cookies

    A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, website traffic, and performance, for instance, whether it’s their first time visiting or if they are a frequent visitor. Serve personalized ads based on your preferences.

    Cookie Banner

    When you first visit our site, you will see a banner prompting you to accept cookies. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences.

    By continuing to use our website, you agree to the terms outlined in this Privacy Policy.

    We use the following cookies to optimize your experience on our Site and to provide our services.

     

    Cookies Necessary for the Functioning of the Store

    Name Function Duration
    _ab Used in connection with access to admin. 2y
    _secure_session_id Used in connection with navigation through a storefront. 24h
    _shopify_country Used in connection with checkout. session
    _shopify_m Used for managing customer privacy settings. 1y
    _shopify_tm Used for managing customer privacy settings. 30min
    _shopify_tw Used for managing customer privacy settings. 2w
    _storefront_u Used to facilitate updating customer account information. 1min
    _tracking_consent Tracking preferences. 1y
    c Used in connection with checkout. 1y
    cart Used in connection with shopping cart. 2w
    cart_currency Used in connection with shopping cart. 2w
    cart_sig Used in connection with checkout. 2w
    cart_ts Used in connection with checkout. 2w
    cart_ver Used in connection with shopping cart. 2w
    checkout Used in connection with checkout. 4w
    checkout_token Used in connection with checkout. 1y
    dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
    hide_shopify_pay_for_checkout Used in connection with checkout. session
    keep_alive Used in connection with buyer localization. 2w
    master_device_id Used in connection with merchant login. 2y
    previous_step Used in connection with checkout. 1y
    remember_me Used in connection with checkout. 1y
    secure_customer_sig Used in connection with customer login. 20y
    shopify_pay Used in connection with checkout. 1y
    shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
    storefront_digest Used in connection with customer login. 2y
    tracked_start_checkout Used in connection with checkout. 1y
    checkout_one_experiment Used in connection with checkout. session
    checkout_session_lookup Used in connection with checkout. 3w
    checkout_session_token_<<id>> Used in connection with checkout. 3w


    Reporting and Analytics

    Name Function Duration
    _landing_page Track landing pages. 2w
    _orig_referrer Track landing pages. 2w
    _s Shopify analytics. 30min
    _shopify_d Shopify analytics. session
    _shopify_s Shopify analytics. 30min
    _shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
    _shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
    _shopify_y Shopify analytics. 1y
    _y Shopify analytics. 1y
    _shopify_evids Shopify analytics. session
    _shopify_ga Shopify and Google Analytics. session
    _shopify_fs Shopify analytics. 30min

     https://www.shopify.com/legal/cookies 

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways, including the cookie banner on our website or through your browser settings. . Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section.

    If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, depending on your location, we will treat this as a request to opt out of activities that may be considered a "sale" or "sharing" of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Complaints

    As noted above, if you would like to make a complaint, please contact us by e-mail at LittleLimaBeansClothing@gmail.com or by mail using the details provided under “Contact” above.

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:

     

    The information below is only applicable if you reside in Europe.

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

    Lawful basis

    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

    Automatic decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

    We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

    Services that include elements of automated decision-making include:

    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of days.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

    Mobile Terms Of Service:

    Text Marketing Terms & Conditions

    We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

    Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

     Please use the link below for complete details on our mobile terms of service.

    https://little-lima-beans.myklpages.com/p/mobile-terms-of-service

    We use the mobile operators’ services to send our messages, which we use the mobile operators' services to send our messages, which may include information about your orders, promotional offers, updates, or other relevant communications. Standard message and data rates may apply, and message frequency may vary based on your interaction with our services 

    Last updated: 01/12/2025